the video kyc platform

A consent based Video-Enabled Customer Identification Process (V-CIP)
designed in compliance with regulatory guidelines.


What forms of ID are supported within Video KYC

Banks can use either OTP based Aadhaar e-KYC authentication or Offline Verification of Aadhaar for customer identification. All other regulated entities can only do Aadhaar Offline verification. For offline verification, customers can use Aadhaar Offline XML or Aadhaar Encrypted QR. However, when using Aadhaar Offline, the shareable Aadhaar Offline files and Encrypted QR should not be more than three days old.

Can the customer record and upload Videos as part of Video KYC?

No. The regulator has made it clear that “regulated entities may undertake live video customer identification process”. The regulator then goes on to insist: “Regulated Entity shall ensure that the process is a seamless, real-time, secured, end-to-end encrypted audio visual interaction with the customer”. Anything other than a live video interaction would be in violation of the current Video KYC or V-CIP process as defined by the regulator.